Support
Questions, problems or ideas? We read every message.
Email us at
To help us help you, tell us your phone model, your Android version, and what you were doing when the problem happened. A screenshot helps too.
If you're struggling right now
Orant isn't a crisis service, and our inbox isn't watched around the clock. If you might hurt yourself or you're in danger, please reach out now:
- Emergency: call your local emergency number.
- US and Canada: call or text 988.
- UK and Ireland: Samaritans, 116 123.
- Australia: Lifeline, 13 11 14.
- Anywhere else: find a free, confidential helpline at findahelpline.com.
Frequently asked questions
Is Orant free?
Yes. Orant is free to download and use, and it's supported by ads. Some extras can be unlocked by choosing to watch a short rewarded ad. You never have to.
Do I need an account?
No. Prayers, meditations, the Bible, Breathe, the daily check-in and quizzes all work without one. An account lets you post in the community, join groups, and keep your streak, plan progress and saved prayers if you change phones.
What works without an internet connection?
The whole Bible (all three translations), Breathe, the daily check-in, quizzes, games and the ambient sounds are built into the app. Guided prayers, meditations and music are streamed, so they need a connection. So do Ask Master and the community.
Is my journal private?
Yes. Your check-in journal is stored only on your phone and is never synced to an account. When you're signed in, a written reflection is briefly checked by an automated safety service, so Orant can offer support resources if you seem to be having a hard time. It's not stored, and no person reads it. The Privacy Policy explains exactly how this works.
Because the journal is only on your phone, uninstalling the app or clearing its data deletes it for good.
My prayer reminders aren't arriving
- In Orant, go to Me → Settings and make sure Prayer reminders is on, and check your four prayer times.
- In Android Settings → Apps → Orant → Notifications, make sure notifications are allowed.
- Under Battery for Orant, choose Unrestricted (or turn off battery optimisation). Some phones, especially Samsung, Xiaomi and OnePlus, stop apps that are "sleeping".
Reminders can arrive a few minutes after the time you set. Android groups them to save battery, and that's normal.
Audio stops when I lock my phone
Allow Orant's notifications, since Android uses them for the playback controls, and set Orant's battery use to Unrestricted as above. If a prayer won't start at all, check your connection: guided prayers and music are streamed.
How do I play Orant on my TV?
Make sure your phone and your Chromecast or Google TV are on the same Wi-Fi, then tap the Cast button in the music player or a guided session and choose your TV. Closing Orant from your recent apps stops playback on the TV.
Which Bible translations are included?
The World English Bible (WEB), King James Version (KJV) and American Standard Version (ASV), all 66 books. These are public-domain translations, which is why they can be built into the app for free. Choose yours in Me → Settings.
How long do community posts stay up?
Feed posts are deleted after 1 day, and prayer requests after 5 days, along with their replies. Every prayer request lets you choose who sees it: everyone, a group, or only you. You can delete your own posts at any time.
How do I report a post or a person?
Use the report option on the post or reply. Reports are reviewed by a person. If something needs urgent attention, you can also email us with a description of what you saw.
I forgot my password
On the sign-in screen, tap Forgot password? and enter your email. We'll send a link to choose a new one (it works for 30 minutes, so check your spam folder if it doesn't arrive). Still stuck? Email support@orant.online from the address you signed up with. We'll never ask for your password.
How do I switch between light and dark?
Go to Me → Settings → Appearance: Light, Dark, or Auto to follow your phone.
How do I delete my account?
In the app, go to Me → Settings → Delete account, or email us. Full details are on the Delete your account page.
Ideas and feedback
Orant is made by a small team, and your suggestions shape what comes next. Send them to support@orant.online. If Orant has helped you, a review on Google Play helps others find it.